Terms of Service

About these Terms

FiboSpeak is run by [to be confirmed: seller's legal name], [to be confirmed: legal form] (registration or tax number [to be confirmed: registration or tax number]), [to be confirmed: registered address].

These Terms are the agreement between you and us for using FiboSpeak. The refund policy is part of them. The privacy page explains what we do with your data. You accept these Terms when you create an account or pay for anything.

The service

FiboSpeak is a web app for rehearsing presentations. You present to AI listeners who ask about your slides, or record yourself in solo mode, and you get a replay, a transcript, delivery numbers such as pace and filler words, and written feedback.

Features change over time. A live session needs a microphone, a recent browser and a steady connection. We can't promise that FiboSpeak is always available.

Your account

• You must be at least 16 to create an account.
• One account per person. Use your own email address and keep your password to yourself.
• You are responsible for what happens in your account. If you think someone else has used it, tell us.
• The free credits are a one-time welcome for each person, not for each account.

Acceptable use

Don't use FiboSpeak to:

• Record or upload another person's voice, image or words without their consent. If someone else speaks during your session, ask them first.
• Upload slides or recordings you have no right to use, or anything illegal.
• Push the AI audience to produce abusive, hateful or harmful speech, or try to get around the limits on what it says.
• Get the free credits more than once, for example by creating more than one account, or get around credit and plan limits in any other way.
• Scrape, copy or resell the service, drive it with automated tools, or load it far beyond what practicing needs.
• Break into, probe or disrupt FiboSpeak or the services it runs on.

Your content

Your slides, recordings and transcripts stay yours. You allow us to store and process them only to run FiboSpeak for you: to transcribe them, to let the AI audience and the coach respond to them, and to show them back to you. The privacy page lists the services that handle them.

We don't show your content to other users or use it in marketing.

Credits

Credits pay for practice sessions. They come from the one-time free grant, Spot packs, a monthly plan's allowance and vouchers.

A session costs credits for each minute. A session with listeners costs more a minute than a solo run. Minutes are measured by our servers and rounded up to the next whole minute, with a minimum of 3 minutes for any session in which audio was exchanged. A session that fails before any audio is exchanged costs nothing. The app shows what a session will cost before you start, and your billing page shows what it did cost.

When a session is charged, the credits that expire soonest are spent first.

• Credits have no cash value. They can't be exchanged for money, except through a refund under the refund policy.
• Credits can't be transferred to another account, and can't be sold.
• Free credits expire 30 days after they are added to your account, or after the day charging starts, if that is later.
• Spot pack credits expire 12 months after you buy them.
• A monthly plan's allowance expires at the end of the billing period it belongs to. Unused credits don't roll over to the next period.
• Credits from a voucher, or added by us, expire on the date shown, if any, when they are added.
• Your billing page shows when each of your credits expires. Expired credits are not refunded.
• We may change how many credits a minute costs. A new rate applies only to sessions that start after it takes effect. It never changes the charge for a session that already started, and never changes the number of credits you hold.
• If we charge a session wrongly, we correct it and put the credits back.

Prepaid periods paid in VND

A monthly plan paid by Vietnamese bank transfer (VietQR, through SePay) buys a prepaid period of 30 days. It doesn't renew by itself. We remind you 3 days before it ends, and you renew by paying again. If you don't, the plan ends with the period and its allowance expires.

Pay the exact amount and include the payment code shown on the order. A payment that arrives after the order expired still counts. If the amount or the code doesn't match, we sort it out by hand, usually within one working day: we complete the order or send the money back.

Vouchers

A voucher adds credits or a discount, as described when you redeem it, and can be used only as that description says, for example once per account or before a date.

Vouchers have no cash value and can't be sold or exchanged. We can cancel a voucher, and the credits it added, if it was obtained or used against these Terms.

A purchase made with a discount is refunded at the amount you paid, not the full price.

Refunds

When and how you can get your money back is set out in the refund policy, which is part of these Terms.

Nothing in these Terms takes away rights you have under the consumer law of the country you live in.

The limits of AI feedback

The audience's questions, the coach's feedback and the delivery numbers come from AI models and automatic transcription. They can be wrong: a listener can misread a slide, the transcript can mishear a word, and the feedback can miss what matters to your real audience.

Use them to practice. They are not professional advice of any kind, including coaching, speech therapy, medical, legal or hiring advice, and they don't predict how a real talk will go.

Liability

We work to keep FiboSpeak running and correct, but it is provided as it is, with no promise that it will always be available or free of errors.

As far as the law allows, we are not liable for indirect losses, such as a presentation that goes badly or lost business. Our total liability for any claim is limited to what you paid us in the 12 months before the claim.

This doesn't limit liability that the law doesn't allow to be limited, such as for fraud, or your rights as a consumer.

Ending your account

You can stop at any time. To delete your account, open your profile page and choose "Delete account & data". Deleting the account cancels its monthly plan. Unused credits and the rest of a prepaid period are lost, so ask for a refund first if the refund policy covers your purchase.

We can suspend or close an account that breaks these Terms, for example by abusing free credits or disputing payments it made. Where we can, we tell you why first and give you a chance to put it right.

If we close your account without you breaking these Terms, or stop running FiboSpeak, we tell you by email in advance and refund the credits you paid for and haven't used.

Changes to these Terms

Small fixes change only the date at the top. When a change matters to you, for example to how credits, prices or refunds work, the Terms get a new version: the next time you open FiboSpeak we show you that they changed and ask you to accept them.

A change applies from the day it is published. If you don't accept it, you can stop using FiboSpeak and ask for a refund of the credits you paid for and haven't used. Paying after a change means you accept the Terms in force at that time.

Governing law

These Terms are governed by the law of [to be confirmed: governing law]. Disputes go to [to be confirmed: dispute venue].

If you are a consumer, you also keep the protection of the mandatory law of the country you live in.

Contact

Questions about these Terms, a payment or your account: email support@fibonax.dev.